Bd10 com Privacy Policy – Your Data, Our Responsibility

Bd10 com ("we", "us", or "the platform") operates a trusted online Sports Betting and gaming service for users in Bangladesh. This Privacy Policy explains how we collect, store, and use your personal information.

This privacy policy applies to bd10 com's website, mobile application, and all associated digital services. It takes effect whenever you access our platform or use our services.

• This policy is drafted in accordance with applicable data protection laws and guidelines in Bangladesh.
• We follow internationally recognized data protection practices.
• Bd10 com is fully committed to keeping your personal information safe and secure.

Bd10 com collects certain necessary information to provide you with the best experience. This information falls into three categories:

Directly provided information

• Name, date of birth & gender.
• Email address and mobile number.
• Residential address and district.
• National ID (NID) or passport details (for KYC verification).
• Mobile banking number (bKash, Nagad, Rocket).

Automatically collected information

• IP address and device information.
• Browser type and operating system.
• Platform activity logs (login times, betting history).
• Cookies and session data.

Information Received from Third Parties

• Information from identity verification agencies.
• Transaction data from payment processors.
• Fraud prevention service data.

Bd10 com uses your information only for specific, legitimate purposes. We never use your data for anything beyond what is relevant and necessary.

• Account Management: For registration, login, and account verification.
• Service Delivery: To process bets, gaming activity, and transactions.
• Security verification: To prevent fraud, money laundering, and unauthorized access.
• Customer Support: To address your complaints and questions.
• Promotional communications: To inform you about new offers and bonuses, with your consent.
• Legal obligations: To meet regulatory requirements.
• Service Improvement: For analytics to help us improve our platform.

Bd10 com never sells your personal information to third parties. However, certain information may be shared where necessary to deliver our services.

Who We May Share Your Data With

• Payment Processors: bKash, Nagad, Rocket – for processing transactions.
• Identity verification services: To complete the KYC process.
• Technology Service Providers: For hosting, cloud storage, and security services.
• Legal Authorities: Where required by law under Bangladesh regulations.

Who will never receive your data

• Advertisers or marketing companies.
• Data brokers or information resellers.
• Any commercial third party without your consent.

The bd10 com website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

Cookie Types

• Essential cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional cookies: To remember your preferences and settings.
• Analytics cookies: To analyze platform usage.
• Performance Cookies: To improve website speed and performance.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit certain features.

Bd10 com uses industry-leading, state-of-the-art technology to protect your data. Our security infrastructure keeps your information safe at all times.

Security Technology

• 256-bit SSL/TLS encryption – applied to all data transmissions.
• AES-256 Encryption – for stored sensitive data.
• Two-factor authentication (2FA) for account access.
• Real-time fraud detection system.
• Regular security audits and testing.

Data Retention Period

• Personal information is retained for as long as your account remains active.
• After account closure, data may be retained for up to 5 years as required by legal obligations.
• Transaction records are retained for up to 7 years in accordance with financial regulations.
• Once the retention period expires, your data is securely deleted.

Every bd10 com user has important rights over their own data. We respect these rights and are committed to helping you exercise them.

• Right to access: You may request to view the information we hold about you at any time.
• Right to rectification: You may request that inaccurate or outdated information be corrected.
• Right to Erasure: You may request deletion of your data, provided there is no legal obligation requiring its retention.
• Right to Restrict Processing: In certain circumstances, you may request that the use of your data be restricted.
• Right to Portability: You may request a copy of your information in a readable format.
• Right to object: You may object to the use of your information for specific purposes.

To exercise these rights, please contact our Help Center Get in touch. We aim to respond within 30 days.

Bd10 com strictly prohibits providing services to anyone under 18. We take the protection of minors' privacy very seriously.

• Age verification is mandatory at the time of registration.
• Any account identified as belonging to a minor will be closed immediately.
• No information about minors is collected or stored.
• If you suspect a minor is using the platform, contact us immediately.

To learn more about responsible gaming and minor protection, visit our Responsible Gaming View the page.

Bd10 com may update this Privacy Policy as needed. When changes are made, we take the following steps:

• You will be notified via your registered email or app notification before any major changes take effect.
• The "Last Updated" date at the top of the page will be changed.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.

For any questions, complaints, or requests regarding this privacy policy, please contact the bd10 com data protection team.

• Email: support@bd10com.net
• Help Center: Help Center page
• FAQ: FAQs

We typically respond within 3 business days. For urgent matters, please reach us via live chat.